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Introduction to Services - Important! |
Smart City offers a wide variety of bandwidth options; please review to assure that the services you have selected will provide the required functionality for the application(s) you will be utilizing. Smart City provisions services using Ethernet protocols. IP Addresses are normally statically assigned, with a limited number of services provisioned via NAT with a log-in / access code and password. Throughput is measured in megabits per second (Mbps) and kilobits per seconds (Kbps). Customer’s computers must be configured to accept Ethernet. Customer must have their own Electrical Power, Network Interface Card (NIC), Web browser and all other necessary computer equipment / programs. While Smart City supports POP3 and SMTP mail protocols, Smart City does not offer / provide POP3 or SMTP mail server(s) / email account(s).
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Calling Features - Customized Programming |
Custom calling features are available including intercom, speaker phones, calling restrictions, call waiting, call forward no answer, call forwarding, hunt groups and voice mail. Please call customer service at 888-446-6911 to request these special programming features.
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Cyber Cafe |
Allows any number of computers in one or more areas for attendees and exhibitors to browse the Internet. Can be provisioned as wired or wireless connectivity.
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Dedicated T-1 Circuit |
Provides dedicated access to the Internet with 1.5 Mbps of throughput reserved for your connection. Connection comes with 5 - 29 IP addresses (depending on the facility). Additional Devices / IP addresses may be available for purchased (check order form for specifics). Best for Streaming Applications, Routers, VoIP, DHCP or Proxy Servers.
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Dedicated Telephone Line |
Do not have to dial "9". A deposit may be requred for each line that requires access to long distance, 800 calls, and local toll calls, when applicable. Best for modem use. There is no guaranteed speed with the dedicated line. If you require a high-speed Internet connection you may need to consider one of our other services.
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Dry Pair - Extended 3rd Party Circuits |
These services you order from the local Bell Co. or other provider (e.g., Sprint, Bell Telephone, ATT etc). The Third party provider will bring the circuit to the building Demark but will not bring service to your booth. You must order a Dry Pair Extension from us so that we can extend the other carrier's circuits to your booth. This includes Analog telephone lines, ISDN, DSL, T-1, DS-3, OC-3, or any other special circuits. If utilizing an outside carrier for telephone service, obtain the telephone number and / or circuit number from them and pass that information on to us. For ISDN service, please indicate the SPID #'s. For T-1s or other special circuits, please provide us an installation date, the carrier name and contact, and the circuit ID# so we can identify and extend the proper circuit. Consult the Order Form for extension prices.
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Dynamic Host Configuration Protocol (DHCP) |
Provides a mechanism for allocating IP addresses dynamically, so that addresses automatically can be reused when hosts no longer need them.
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Ethernet Services |
Utilizing our RapidDATA network, Smart City has several levels of bandwidth. Depending on the Facility, RapidDATA provides a shared or dedicated service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared or dedicated Internet access of up to 256Kbps or greater, depending on the service ordered. IP Addresses are statically assigned. Your computers must be configured to accept Ethernet. Throughput is measured in megabits per second or Mbps and kilobits per second or Kbps. Not all levels of throughput are available in every Smart City venue so please consult the order form for availability.
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Extended Circuits |
Other carriers (e.g. Sprint, Bell Telephone, ATT, etc.) will not bring service to your booth. We must extend other carrier's circuits to your booth. This includes Analog telephone lines, ISDN, DSL, T-1, DS-3, OC-3, or any other special circuits. If utilizing an outside carrier for telephone service, obtain the telephone number and / or circuit number from them and pass that information on to us. For ISDN service please indicate the SPID #'s, for T-1s or other special circuits we need to have an installation date, the carrier name and contact, and the circuit ID# so we can identify and extend the proper circuit. Consult the Order Form for extension prices.
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Extended Special Circuits |
Other carriers (e.g. Sprint, ATT, etc.) will not bring special circuit service to your booth. We must extend other carriers special circuits to your booth. This includes T-1s, DS-3s, OC-3 or other special circuits. If utilizing another outside carrier for T-1s, DS-3s or other special circuits we need to have an installation date, the carrier name and contact, and the circuit ID# so we can extend the proper circuit.
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Hub Rental - 8 Port |
Depending on the Facility, allows a 10 Base-T, 10/100 auto-sensing Base-T or 100 Base-T, Ethernet connection to be distributed to up to 7 other users. Deposit required for rental. Customer is responsible for the return of the equipment.
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Hub Rental - 24 Port |
Depending on the Facility, allows a 10 Base-T, 10/100 auto-sensing Base-T or 100 Base-T, Ethernet connection to be distributed to up to 23 other users. Deposit required for rental. Customer is responsible for the return of the equipment.
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ISDN Line |
We will provide an ISDN BRI circuit and its SPID numbers. Provide up to 128 Kbps of throughput if bonded. Standard set up is alternate Voice or Data on both B channels. A deposit on both channels is required for long distance services and local calls, when applicable.
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LAN / WAN / VPN Construction |
Smart City Networks can customize the network configuration you need to make your event a success. Networking booth-to-booth, to surrounding hotels, or to your home office Intranet. Call Smart City Networks and let us design a network that fits your needs and your budget!
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Multiline Telephone Services and Speaker Phones |
One multiline telephone with one primary telephone number and one roll over number. Multiline telephones are programmed exclusively for Smart City Networks and will not work with any other telephone circuit. Depending on the Facility, you must dial a "9" or and "8" to get an outside line. A multiline set can have up to 16 configurable keys (default is "8"), not including a Hold key, Release Key, and Volume control bar. This set can also accommodate a key expansion module for additional feature keys. Transfer, conference, and forwarding features included. Speakerphone capability can be added for an additional charge. A deposit may be requred for each line that requires access to long distance, 800 calls, and local toll calls, when applicable.
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NetBasic (up to 512 Kbps Up / 1.5 Mbps Down - Private IP Address) |
Provides a shared entry level rate limited service of up to 512 Kbps Upstream and 1.5 Mbps Downstream that is ideal for basic web surfing and checking web based email. Depending on the Facility, this service provides a shared service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 1.54 Mbps. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. Access for the originating connection is good for only one computer / device. Additional devices will require the purchase of additional services. This service uses Log-in and Password (with NAT addressing) to provide access to the Internet. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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NetDedicated (Dedicated 1.54 Mbps - Public IP Address) |
Depending on the Facility, this service provides a dedicated service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full- duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with dedicated Internet access of 1.54 Mbps. Connection comes with 5 Public IP addresses. No Additional Devices / IP addresses can be purchased. Best for Streaming Applications, Routers, VoIP, DHCP or Proxy Servers.
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NetDedicated Plus (Dedicated 3 Mbps - Public IP Address) |
Depending on the Facility, this service provides a dedicated service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with dedicated Internet access of 3 Mbps. Connection comes with 29 Public IP addresses. Additional Devices / IP addresses can be purchased. Best for Streaming Applications, Routers, VoIP, DHCP or Proxy Servers.
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NetExpress (up to 256 Kbps Up / 512 Kbps Down - Private IP Address) |
Provides a shared entry level rate limited service of up to 256 Kbps Upstream and 512 Kbps Downstream that is ideal for basic web surfing and checking web based email. Depending on the Facility, this service provides a shared service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 1.54 Mbps. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. Access for the originating connection is good for only one computer / device. Additional devices will require the purchase of additional services. This service uses Log-in and Password (with NAT addressing) to provide access to the Internet. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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NetPremium (Shared Ethernet - Public IP Address) |
Provides a shared entry level service that is ideal for basic web surfing and checking web based email. Depending on the Facility, provides a shared service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 256 Kbps or greater, depending on the service ordered. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. Connection comes with a single IP address. A Maximum of 10 additional Devices / IP addresses can be purchased for multiple computers to be connected to the network using this connection. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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NetStandard (Shared EtherNAT - Private IP Address) |
Provides a shared entry level service that is ideal for basic web surfing and checking web based email. Depending on the Facility, provides a shared service up to 10 Mbps, half-duplex or 10/100 Mbps, half-full duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 256 Kbps or greater, depending on the service ordered. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. EtherNAT uses private IP addresses. The private IP’s all map to a single "real" public IP address. Connection comes with a single IP address. A Maximum of 10 additional Devices / IP addresses can be purchased for multiple computers to be connected to the network using this connection. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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Network Address Translation |
A method of connecting multiple computers to the Internet using one public IP address. Allows a private internal network separate from the Internet, but can receive information from it. NAT allows many hosts on an internal network to use the Internet via a single gateway connection. Automatically provides network protection without any special setup by only allowing connections that originate on the inside of the network.
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Patch Cable - up to 50 foot |
Ethernet standard category 5e cable terminated with the proper jacks on either end. The default termination is RJ45.
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Ring Down Line |
A telephone line with a telephone instrument that is programmed to automatically ring to a predetermined phone number. Cannot receive incoming calls.
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Shared EtherNAT - (Private IP Address) |
Provides a shared entry level service that is ideal for basic web surfing and checking web based email. Depending on the Facility, provides a shared service up to 10 Mbps, half-duplex or 10/100 Mbps, half-full duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 256 Kbps or greater, depending on the service ordered. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. EtherNAT uses private IP addresses. The private IP’s all map to a single "real" public IP address. Connection comes with a single IP address. Additional Devices / IP addresses can be purchased and multiple computers can be connected to the network using this connection. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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Shared Ethernet - (Public IP Address) |
Provides a shared entry level service that is ideal for basic web surfing and checking web based email. Depending on the Facility, provides a shared service up to 10 Mbps, half-duplex or 10 / 100 Mbps, half / full-duplex auto sensing or 100 Mbps, full-duplex, Ethernet access to the backbone with shared Internet access of up to 256 Kbps or greater, depending on the service ordered. The actual maximum bandwidth available is dependent upon the type of activity and how many users are accessing the backbone simultaneously at any given time. Connection comes with a single IP address. Additional Devices / IP addresses can be purchased and multiple computers can be connected to the network using this connection. Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for a quote.
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Single Line Telephone Services (PBX dial "9" / "8") |
A single telephone line with a single telephone number (telephone instrument optional). Depending on the Facility, you must dial a "9" or an "8" to get an outside line. A deposit may be requred for each line that requires access to long distance, 800 calls, and local toll calls, when applicable. Not intended for modem use.
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Special Circuits |
Need a bigger pipe? Smart City Networks can provision DS-3s, OC-3s, or more. Call for availability and pricing.
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Standard Telephone Services (PBX dial "9" / "8") |
A single telephone line with a single telephone number (telephone instrument optional). Depending on the Facility, you must dial a "9" or an "8" to get an outside line. A deposit may be requred for each line that requires access to long distance, 800 calls, and local toll calls, when applicable. Not intended for modem use.
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Switch Rental - 8 Port |
Depending on the Facility, allows a 10 Base-T, 10 / 100 auto-sensing Base-T or 100 Base-T, Ethernet connection to be distributed to up to 7 other users. Deposit required for rental. Customer is responsible for the return of the equipment.
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Switch Rental - 24 Port |
Depending on the Facility, allows a 10 Base-T, 10 / 100 auto-sensing Base-T or 100 Base-T, Ethernet connection to be distributed to up to 23 other users. Deposit required for rental. Customer is responsible for the return of the equipment.
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Virtual Local Area Network |
A means of configuring devices (PCs) so that they can communicate as if they were attached to the same wire, when in fact they are located on a number of different LAN segments. Because VLANs are based on logical instead of physical connections they are extremely flexible, provide security through utilizing virtual private networking, and can be used to connect remote locations.
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VPN / LAN / WAN Construction |
Smart City Networks can customize the network configuration you need to make your event a success. Networking booth-to-booth, to surrounding hotels, or to your home office Intranet. Call Smart City Networks and let us design a network that fits your needs and your budget!
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Webcasting |
Live Video or recorded videos from your event to the website of your choice.
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Wireless Internet |
Provides shared access to the Internet with up to 128 Kbps or greater (depending on service purchased) of throughput via a Wireless Local Area Network connection. It comes with a single Private IP address (DHCP) and provides a single connection to a single computer. Service is accessed via a log-in / access code or a log-in / access code and password. Depending upon the Facility, this is normally not available as a pre-purchased service but is available as a do-it-yourself on-site service. You cannot utilize a hub, router, or data switch to distribute to multiple computers with this connection. Streaming Applications, Routers, VoIP, DHCP or Proxy Servers are not allowed with this connection. Smart City can engineer a custom dedicated wireless network(s) to accommodate special requests (WEP Key with 40 or 128 bit encryption, authentication, DHCP, etc). Please call for a quote.
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Wireless Internet (Service Notification) |
Wireless service is inherently vulnerable to interference from other devices that transmit similar radio frequency signals or that operate within the same frequency spectrum. Smart City cannot guarantee that interference will not occur. Smart City does NOT recommend wireless service for mission critical services such as product presentation or demonstrations. For demonstrations and product presentations we highly recommend Customers purchase hard wired services such as Shared Ethernet, Shared EtherNAT, Basic EtherNAT or T-1 service. Due to the extensive coverage Smart City provides for the Facility, NO Customer provided wireless access points are authorized for use within the Facility without Smart City approval (wireless access points without adjustable power outputs can not be authorized under any circumstances). Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with our Shared Wireless service. Wireless Access Points Not Authorized By Smart City Are Prohibited.
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